School of
Information Technology and Electrical Engineering

The information provided on this page aims to answer the most common questions asked at the School of ITEE. If you cannot find the information you need it may be available at:

If you are still having trouble, you are encouraged to contact the School of ITEE office who will help to point you in the right direction:

School of Information Technology & Electrical Engineering
Room 425, General Purpose South Building (#78)
Phone: 07 3365 2097 Email: studentenquiries@itee.uq.edu.au .

FAQs Sections


Getting Started at UQ

I'm new to UQ and I'm having trouble understanding the terminology?

Please refer to UQ's terminology dictionary

I'm new to UQ - where should I start?

Go to the University's Starting at UQ webpage


Studying With ITEE

What policies/guidelines should I be aware of?

Many of the important policies and guidelines can be viewed at: www.itee.uq.edu.au/itee-guidelines.  You should also be aware of the School's OH&S policy and procedures

What should I do if I have a complaint about a UQ staff member?

Please refer to the School's grievance policy.

What facilities and resources to I have access to at ITEE?

The School of ITEE manages a large range of engineering, information technology and multimedia design laboratories for the use of ITEE students in their studies. For more information see:

I need IT help - where do I go?

UQ Information Technology Services are responsible for UQ’s wireless internet and email services. Information technology infrastructure and computer laboratories within the School of ITEE are managed by the EAIT Information Technology Infrastructure Group. They provide student helpdesk support for these facilities.

What support does the School provide to students?

In addition to the support provided to students within specific courses, the School of ITEE facilitates the following support services:

Where can I find information about financial support and scholarships?

Please see:

How can I get more involved with the School and UQ?

There are an exciting range of opportunities and ways to get more involved with the School of ITEE and the broader university community.

  • You can participate as a mentor or mentee in the ITEE Internal Mentoring Program (iMentor)
  • Engineering students can become engineering student ambassadors - see the EAIT Engineering Ambassadors page for more information
  • If you would like to represent the student body and provide constructive feedback about the School and its teaching programs, you might like to consider nominating as a member of the Student Consultative Committee
  • Undergraduate and postgraduate students may find employment as tutors in the School's courses. You would generally require an enthusiasm for teaching, good English communication skills and an excellent academic record to become a tutor. Please see the ITEE Tutoring page for more information.
  • You are encouraged to get involved in student and professional societies. The Student Societies Council provides a forum for student societies to interact with School Management - see the ITEE Student Societies Council page for more information.
  • UQ Sport provides a range of different recreational, social and competitive sporting opportunities
Can I get a job tutoring with the School of ITEE?

Undergraduate and postgraduate students may find employment as tutors in the School’s courses. You would generally require an enthusiasm for teaching, good English communication skills and an excellent academic record to be competitive for a tutoring position. Please see the ITEE Tutoring page for more information


Enrolments and Programs

How do I choose which courses to enrol in?

Please refer to the detailed program planning FAQ's for each ITEE program

  • Bachelor of Engineering
  • Bachelor of Information Technology
  • Bacehlor of Multimedia Design
  • Postgraduate Coursework Programs
How do I enrol?

Please see the enrolment information on the Starting at UQ website

How do I add courses?

Please see the adding courses information on the Starting at UQ website

When is the census date and why is it important?

You should be aware of what fees and charges you are liable for and by when - your 'census date'. Please see the census date information on the myAdvisor website for more information.

What is the last date for adding new courses this semester?

Please refer to the changing courses information on the myAdvisor website

Can I interrupt my studies (i.e. can I stop studying for one or more semesters?)

Please refer to the interrupting studies information on the myAdvisor website

How do I change programs (including adding/removing dual degrees)?

Please refer to the changing programs information on the myAdvisor website

Can I enrol in a summer semester course?

You are permitted to enrol in summer semester courses - visit the UQ Summer Study page for more information.

To find out which courses are offered see the course listing on the UQ Study site.

However, it is important to note that historically there have been very few courses available which are able to be credited towards ITEE programs. For B.Engineering students, MATH1052 and MATH2000/2001 have been offered regularly in summer semester, however, you should check to ensure they are offered in the semester you are interested in. The normal approval process applies for non-BE electives. See the “What are approved non-BE electives?” FAQ.

Can I get credit for previous studies?

Please refer to the credit transfer for previous study information on the myAdvisor website

Can I complete a course at another university and credit it towards my UQ degree?

“Cross-Institutional Study” is permitted under certain circumstances - see the Cross-Institutional Study information on the myAdvisor website for more information.

Primarily, this is to facilitate the completion of courses (typically elective courses) which are not available at the University of Queensland. As noted in the link above: “Approval is not granted routinely and is usually restricted to substantial grounds such as justifiable academic reasons, relocation for work commitments or compassionate reasons preventing you from attending a class on-campus”.

This process requires coordination between UQ and the other institution, so you should allow plenty of time (several weeks prior to the commencement of semester) for this process to take place and approval to be granted.

Can I enrol in more than 4 courses (#8) in a semester?

Information regarding study load is available on the UQ Courses and Program website

If you achieved a GPA of greater than 4.5 in your most recent semester of full-time enrolment, you are automatically approved to enrol in up to #10 (5 standard courses). However, it is strongly recommended that you carefully consider whether you should enrol in more than #8.

Enrolling in additional courses clearly means that you will have more work to complete across the semester. This increased workload may have an effect on your grades. If you have failed courses in the past or dropped courses because you were unable to cope with the workloads, enrolling in greater than #8 is rarely a good way of “catching up” – Unless you make the time to devote to the additional study load, this can result in failing one or more courses, and you may actually end up further behind, than if you just attempted and passed #8.

I'm not doing very well this semester, can I withdraw from one of my courses?

Details on how and under what conditions you can drop a course are available on the myAdvisor website.

If you are struggling with a full-time study load, dropping a course and successfully completing #6 (rather than failing one or more courses out of #8) is often a sensible option, but you should be aware of the potential consequences.

International Students

If you are an international student, it is a requirement of your student visa to maintain a full time study load, assumed to be #8 per semester. Deviations from this which necessitates an extension of your visa, requires approval from the Faculty Associate Dean, Academic in the form of a learning agreement. As such, under no circumstances should you withdraw from a full time study load without first discussing this with an Academic Advisor and obtaining the appropriate approval.

Failure to do this may result in your visa being unable to be extended, and therefore you being unable to complete your studies. If you can drop the course without extending the total duration of your studies (eg. you are already one course ahead in your studies because you have taken a summer-semester course), the normal rules as per the link above apply.

Extending your Studies

Dropping a course may disrupt your study plan as you may not have the pre-requisites for the follow-on courses. It will almost always result in you having to extend your studies. Summer semester courses are rarely available in engineering, and therefore cannot be relied upon to help you catch up; and if you are having trouble with a full study load this semester, it is unlikely that you will be able to successfully catch up by completing #10 in a future semester. If you are considering dropping a course, please seek advice from an academic advisor first, to determine the implications this would have on your studies.

Can I enrol in a course for which I don't yet have the listed pre-requisite?

What is a pre-requisite?

A pre‐requisite is the course that must have been previously passed to be able to enrol in a particular course as it provides the appropriate background knowledge in order to progress to the next course. If a course has a pre-requisite for entry, it means that the teaching staff will assume that you have acquired the basic knowledge in this area, so that they can teach you advanced material.

Therefore is not recommended that you undertake a course before having met its pre‐requisite. If, however, you do, teaching staff will not be able to offer you extra support to master the background material. Consequently, if you have not completed the prerequisite, the subsequent course may be extremely difficult and/or time-consuming.

Are pre-requisites mandatory?

Pre-requisites are not actively enforced in the School of ITEE (i.e. you can directly enrol in si-net). However, should you choose to ignore the pre-requisite, you must take full responsibility for achieving the required learning outcomes. You will not be granted any leniency (for special examinations, withdrawals, extensions) on the basis of workload or study difficulty.

We strongly suggest that you do not take a course if you attempted but failed the pre-requisite course. This places you at an extremely high risk of failing another course. If you are in a special circumstance where you believe it is appropriate to complete the course without a pre-requisite, you are strongly encouraged to discuss your case with the Course Coordinator and/or an Academic Advisor. If the pre-requisite course is a compulsory course on your program list, you will still have to complete the course to graduate (even if you successfully complete follow-on courses).

What is a 'graduation check' and when can I request one?

A graduation check is an administrative procedure conducted by the EAIT faculty office to determine whether or not you will be eligible to graduate at the earliest UQ graduation session (pending the successful completion of the courses you are enrolled in during the current semester of study). This process is conducted as a matter of course. However, if you are concerned, you are allowed to request a check after the successful completion of what you expect to be your second last semester.

Your academic advisor cannot provide a formal graduation check, however, they can work with you to review the courses you have completed and therefore determine what courses you still need to complete. As always, you should attempt this by checking your studies report against the relevant program rules, requirements and course lists.


Assessment and Results

I am sick or I have an exceptional personal circumstance that will prevent me from sitting a central exam - how do I apply for a deferred ('special') examination?

Please refer to the deferred examination information on the myAdvisor website.
Note: you must submit your application within 5 calendar days of the scheduled examination

I am sick or have an exceptional personal circumstance that will prevent me from submitting or sitting a course assessment item (other than a central exam) - what do I do?

You should check the course profile see whether there are specific requirements. If not, you should contact the Course Coordinator of the relevant course as soon as a problem arises. Course Coordinators will generally refer to the criteria documented on the myAdvisor website to decide whether to approve an extension, defer the assessment or set an alternative assessment.
Please note that you must submit your application within 5 calendar days of the scheduled assessment item.

I have a disability or health problem that will prevent me from sitting an assessment item under normal conditions, what can I do?

Please refer to the examination help information provided on the myAdvisor website

How does UQ calculate grades - how do I calculate my GPA?

Please refer to the grading information provided on the myAdvisor website

I failed a course - can I undertake a supplementary assessment?

If you failed the course with a grade of 3, and are in your first year at UQ; or you are in your final or penultimate semester before graduating, you may be eligible for a supplementary exam. Refer to the program rules for your program of study. These sre available from the UQ Courses and Programs website by selecting your program of study; Clicking on "Program Rules and Requirements" and then the link to the program rules for the program.

You can refer to the supplemenatry assessment information on the myAdvisor website which links to the application form for a supplementary exam

Please note, supplementary exams are awarded at the discretion of the Associate Dean, Academic for the Faculty of EAIT, not the course coordinator.

I'm not happy with the grade I received in a course, can I get my final exam re-marked?

Requesting a re-mark is a formal procedure. It requires you to complete a number of steps and is a process that should not be taken lightly.

The UQ policy for the re-marking of assessment is explained in on the UQ Policy and Procedures website. A re-mark request form is available from this site.

Please note section 4.3, Grounds for Consideration:
An application for a re-mark is considered only when the student:
1. has sought and received feedback about their performance on the assessment from the course coordinator or lecturer concerned (or has viewed the piece of assessment and, where available, model answers/written comments or other feedback/etc); and
2. after receiving feedback, provides a sound written academic case to demonstrate how the mark or grade awarded for an entire task, or a discrete component of a multi-component task, does not reflect their performance against the advertised criteria and standards for that work. Students should reference the published assessment criteria for the piece of assessment and clearly show where they believe there are grounds for reconsideration of the assessment judgement.

The desire for extra marks to achieve a higher final course grade is not sufficient grounds for a re-mark.

In other words, you first need to view the assessed item with the primary goal of understanding why you lost marks.

Exam Script Viewing

The procedure within the School of ITEE is to attend a script viewing session. An overview of the School's script viewing procedure is available on the ITEE website. All students in ITEE courses will be emailed details of these sessions shortly after grades are released each semester.

After attending a script viewing session, you can seek feedback from the Course Coordinator about any parts of the marking that remain unclear to you. In some cases, simple problems may be identified such as marks added incorrectly; data-entry mistakes; a section of work unmarked or a clear mistake in the marking according to a published marking criteria. The Course Coordinator will act to correct the mistake.

It is only at this point, if the course coordinator believes that you have been marked fairly and consistently according to the marking criteria and you believe you have not, that you should lodge a re-mark request. As noted in the excerpt from the UQ policy above, you need to make a convincing academic argument for this request to be approved. Being close to a grade boundary, no matter how close, is not considered as grounds for a re-mark.  


Studying Overseas

Can I complete my studies overseas

UQ abroad facilitates overseas exchanges with partner universities. For further details see the Study Overseas information on the ITEE website.

BE/ME students may also have the opportunity to complete a research or industry placement overseas. More information is available on the BE/ME webpage.

I want to go on a UQ Abroad student exchange - how do I plan my courses?

You should read the UQ Abroad application process and attend one of the information sessions that they provide - visit the UQ Abroad website for more details. Pay attention to the application time-lines. You need to start making your plans 12 months in advance.

Choosing a host university and formulating your study plan

One of the important parts of the application form is to formulate a study plan for the exchange. This requires suitable courses at the host university and their UQ equivalent credit to be approved by an academic advisor. While your academic advisor is responsible for approving this part of the application, they are not in a position to formulate it for you from scratch, and as such you need to do some homework first.

It is important to note that while deciding on a host university depends on many factors, it is essential that it is possible to formulate a suitable study plan. There may be some universities where it is simply impossible to find suitable courses to credit towards your program in a particular semester. It is suggested that you consider the following steps:

  • Narrow down the list of potential host universities. You may base this on a geographic region, a country, a type of university, or even just a list of particular universities you have an interest in. This short-list should be based on the cultural and academic experience you want to experience.
  • Think carefully about which semester of your studies you would like to go on exchange. Generally speaking, it is easier to plan your studies in a semester where there are a minimal number of compulsory courses scheduled; and where you have completed many of the core courses such that you will have the pre-requisites for advanced electives at your host university. For example, in B.Engineering programs, Semester 2 of Year 3 is often a good choice.
  • When you compile a short-list of host universities check to ensure that the institutions offer courses in your field of study (and that these are available in the semester you are proposing).
  • Based on your own personal preference and the likelihood of finding a feasible study plan, you can decide on your favoured one or two host universities.

Choosing your courses

Attempt to formulate a study plan for your chosen institution. This will require you to make a sensible assessment at to what courses offered at your chosen university can be credited as UQ courses. Note, that it is rare that courses implicitly cover the same material as UQ courses.

  • To credit a particular course, it would normally have to cover roughly the same content, and the same level of study as the UQ course (i.e. if it is a level 2 course at the host university, we generally cannot credit it as a level 4 course at UQ).
  • Often, we will link a group of courses at a host university as being equivalent to a group of courses at UQ.
  • Other universities may offer advanced technical electives within that are not available at UQ (or even anywhere in Australia). In B.Engineering programs we can often approve these as a part B elective – indeed this is one of the exciting opportunities of an exchange.
  • If you are in a non-English language speaking country, we can approve relevant introductory language courses and relevant cultural studies courses (that would normally not be approved if taken at UQ). For B.Engineering students, these can be credited as non-BE electives.

Getting your plan approved

On the basis of this plan, you should also look forward to your future semesters at UQ to ensure you are able to meet the requirements to graduate on time. We will generally try to approve more than the minimum number of courses (in case some courses are unable to be taken once you get there) – so expand out your list.

Book an Academic Advising appointment, and bring along your formulated study plan, along with the course profiles of all the courses you think could form part of this study plan.

Finally, it is typical that we may have to revisit this plan at some point in the application process, perhaps even when you arrive at your host university. You just need to be prepared for this and understand that as these plans are customised for the individual there it may take a few adjustments to be compliant with both UQ and the host university. However, the experience you gain from the exchange will by far outweigh the effort to get it all organised.


Study Tips

Improve your time management & study skills
It is essential that when you are investing time in your studies, you are maximising the efficiency of this time! UQ Student Services provide a wide variety of Learning Workshops which can help you to develop more effective study skills.

Actively reflect on your study on a regular basis
Frequently reflect upon the time you have invested in studying to evaluate whether it has been effective. If it is ineffective or inefficient, you need to change what you are doing. If you keep doing what you’ve been doing, you’ll keep getting what you’ve got…. See “Improve your time management and study skills”.

Attend all of your classes
UQ expects students to attend all their classes and Course Coordinators plan their courses around this philosophy. If you don’t want to, or are unable to attend classes on-campus, you should consider attending another institution which specialises external course delivery.  Lecture recordings and other online resources make it tempting to skip lectures and other classes. However, they are not designed to replace lectures, but rather to allow you to reinforce and revise lecture content.

Make use of course learning resources (and find other resources if you need them)
Many students who really struggle with their studies spend all their study time trying to do assessable assignments. This is understandable, as completing only the assessable material may seem like the quickest way of meeting the course requirements. However, assignments will often be designed:

  • On the assumption that in order to do them, you first need to work your way through non-assessable learning resources (i.e. tutorials, lecture examples, text-book readings etc.) before you attempt them
  • To examine that you are able to identify what you need to know to complete the assignment and that you can use your initiative to learn this material (using either course materials, or reading more widely) before attempting the assignment.

As such, if you attempt an assignment without first trying to learn the required material, you may find yourself resorting to a trial-and-error type approach which is likely to be a waste of time. As such, for each assignment you are strongly encouraged to:

  • Avoid spending your valuable time using a trial-and-error approach to find answers to assignment problems (including googling directly for solutions to the problem).
  • Think about what the problem involves, and what you need to know in order to solve it.
  • Learn this material. Use other course resources, textbooks, online tutorials… Whatever you need! (But don’t confuse learning with “googling the answer to the assignment…”)
  • Do the assignment having learned underlying content and developed the skills you need to tackle the problem.

Understand the expectations for each of your classes (read the class profile)
Carefully read the course profile for each of your classes, and ensure that you understand the expectations. Mark the due dates for each assessment item in your calendar, and make sure you allocate appropriate time to complete them.

Seek help early
If you are having trouble in a particular class, seek help early. Take advantage of scheduled class-time or office-hours to talk to course staff, and if that fails contact the course coordinator directly. In some cases, a quick explanation can help you to overcome a point of difficulty; in other cases course staff may be able to advise you an alternative way to approach the course; or it may be possible to provide you more extended academic support.

Effectively balance your studies with your other engagements and choose a study-load appropriate to your circumstances
While part-time work and extra-curricular activities are important or even essential, your university studies absolutely must be your priority! The university expects that you should be dedicating a minimum of 10 hours per week for each #2 course. Remember, each course you enrol in costs thousands of dollars - it takes many working hours to earn that amount of money. Make sure you are getting value for money out of this very significant investment.

If you have other personal commitments (i.e. supporting family; health concerns that require your focus) that mean you cannot commit to 40 hours per week, you should consider reducing your study load to ensure that you are able to complete your studies to an academic standard you are proud of (Note, there are strict requirements for international students to maintain a full-time study load. See the FAQ: “I’m not doing very well this semester. Can I withdraw from one of my courses?”

While the university has procedures for supporting students with disabilities, health problems or other exceptional circumstance,these procedures do not reduce the total time you need to invest in each subject. As such, if you are unable to commit to an average of 40 hours per week (at a minimum) to study, you should carefully discuss with your health care professional or an academic advisor to determine what the most appropriate study load is for you.

Improve your English skills
If English is not your first language, you may have trouble understanding teaching staff and completing your assignments. Be proactive in improving these skills:

  • Don't be embarrassed - be proud that you have the ability to speak more than one language - most Aussies can't!
  • The University's Institute of Continuing & TESOL Education (ICTE-UQ) offers a range of courses to assist in this area - visit their website:www.icte.uq.edu.au
  • Actively socialise and engage in the broader University and Australian community. Practicing your conversational English skills outside class time will help to improve you academic English skills.

Ensure you have appropriate accommodation
Ensure that you have safe, secure accommodation that provides a base for getting the most out of university life. This should be an environment in which you can effectively study, and should be located somewhere where commuting to all your classes is manageable. UQ Student support services provide more detailed information.

Look after your health & wellbeing
Proactively managing your health and well-being will ensure you are able to get the most out of your student experience. While this FAQ is not the place to discuss this in detail, you may like to consider the following:

  • Find a doctor you trust (and try to visit the same doctor each time). You may like to start with the UQ health service that prioritises student appointments and bulk bills.
  • UQ student services provides a counselling service - See: www.uq.edu.au/student-services/counselling
  • There are a range of organisations that can provide you support with depression, anxiety and other mental health concerns. See Beyond Blue, Head Space, and LifeLine
  • Seek support if you are concerned about your alcohol, tobacco or other drug use. See: Queensland Health Support
  • Stay active – engage in some kind of physical activity. This may be active commuting (walking or cycling to uni or work), social sport or formal sport. UQ sport offers something to suit just about everyone!
  • Engage socially in the university or broader community. UQ clubs and societies are a great way to get involved.
  • Take time out to relax and do the things you enjoy.
  • Get enough sleep
    • University can be a busy time. However, it is important to prioritise good quality sleep to ensure that you are able to be as productive as possible and to get the most out of life during your waking hours.  Your ability to learn will be significantly compromised if you are sleep deprived. Most adults require 6-8 hours per night, and the benefits are maximised if you are able to stick to a fixed routine (i.e. maintain the same sleep and wake times every day). For further information visit the Sleep Health Foundation website.